Privacy Policy
Who uses Fluxbase
Fluxbase is a monitoring product for solar plants. Accounts are created for our business customers, such as plant owners, engineering firms and operators, and for the people who work for them. Nobody can sign up on their own; a person exists in Fluxbase because their company or our team added them.
What we collect
- Name, email address and phone number, so you can sign in and we can send you sign-in codes.
- If you sign in with Google, the name and email address that Google confirms. We ask Google for nothing else.
- Which company you belong to, your role, and which plants you may see.
- Sign-in records: when and how you signed in, and changes to your account, kept so that access to plant data can be audited.
What we do with it
We use this information only to let you sign in, to show you the plants you are allowed to see, and to keep plant data safe. We do not sell it, use it for advertising, or share it with anyone outside Superpower Energy and the service providers below.
Where it is stored
All data is stored on servers in Mumbai, India, run by Amazon Web Services. Sign-in emails are sent through Amazon's email service.
How long we keep it
Your account exists while you work with a company that uses Fluxbase. When access ends, the account is disabled rather than deleted, so that the sign-in records stay complete. You can ask us to delete your personal data; we will do so unless a legal or contractual duty requires us to keep it.
Your choices
- You can change your email address and phone number, and set or remove a password, from your account.
- You can stop using Google sign-in at any time by removing Fluxbase from your Google account's connected apps.
- You can ask your company's administrator, or us, to disable your account.
Contact
Questions about this policy or your data: founders@fluxbase.energy.